Hand has written down his experience in an
entertaining and provocative way. We have been in
business running what turned into ComputerPlano
since 1982; but always felt we were missing
important details. After reading Computer Repair
Business Lessons Learned, we believe we have the
tools to be more successful--and in fact our revenue
has increased. We use it as a desktop reference.
One can read any book, even the Bible, and be
unmoved. However, after reading Dan's book, one
will have the tools to understand the computer
repair business. It is worth the price many times
was really impressed with the information provided
in this book! The author is sharing information that
I'm sure took him years to acquire and his only
motivation appears to be a desire to help others
succeed. My husband and I will be starting our own
computer repair business in the next six months and
this book has not only saved us hundreds of hours of
research, but has given us a remarkable foundation
for a successful future."
for a great book and a good piece of inspiration
when I needed it."
This book has given me insight into a
business I have been in for a while. it is short,
sweet, and to the point. I recommend this book to
anyone who is not my competitor.
"Hey Dan, I wanted to
say thanks. I used your maintenance contract,
reworded for our company and it was a success. We
got the contract for 2 yrs, and this is a major
contract for us. We have small ones but this is big,
"I liked the easy reading layout. The information is
to-the-point and provides the reader with an insight
that is especially valuable to whoever's running or
wants to start a computer business.
The technical part of our business is something one
has to acquire over years of corporate IT work or by
joining forums and doing a lot of technical reading.
This book is about a computer services business
hands-on owner explaining the way to help customers,
stay profitable and avoid trouble.
By applying a couple of the ideas during the last 4
weeks I easily made 2 ten-folds."
Great job, Dan
"I read your book!!! Very good information and I
will e-mail you sometime to find out a few details
and get some specifics. I'm a small business owner
also, and I found the book a good fast read, with
lots of things in it to refer back to if I have
questions. The online access also is a very good
bonus to the book as well for contracts, proposals,
"Finally a book that tells you things that can
actually help your business. Very interesting and
eye opening and the documents are a great added
know that I said I wouldn’t get around to reading
your book for a while, but after I got started I
couldn’t stop and I have just finished. I have been
in the computer service business for several years,
but I still had many questions about how to grow
while maintaining my focus on impeccable customer
service. Your book is a great resource for someone
who knows how to fix the machines but struggles with
the marketing and contractual aspects that foster
real profitability and growth. Thank you for
sharing the things that you have had success with.
I will be implementing many of the them in the near
"Having been in business for over 10 years I
doubted there was anything that I had not really
tried. Your book has opened my eyes and now I'm as
excited as I was the day I started my
"Great info in your book... good flow and great
documents. I think I might have to use a few of
"What I really enjoyed was the marketing chapter.
This is one of the hardest things to understand in
day to day business and the chapter helped me out
thanks for that. What I really find of value in this
deal is the doc's .The doc's that you are giving
with the book are a++++. I find them of great value.
I commend you on this book for
writing it so people will understand what this
business takes to make it work."
"Finally a book that not only
makes sense but comes from someone in the actual
computer business" I commend you on the great book"
I've been using your
book and documents RELIGIOUSLY!! It is a GREAT tool
for us new guys! THANK YOU!