Table Of Contents

Lesson 1
Why a business
Lesson 2
Getting established
Lesson 3
Plan day/week
(Excerpt)
Lesson 4
Documented notes
Lesson 5
Follow through
Lesson 6
Follow up
Lesson 7
Sweat small things
Lesson 8
Customer service
Lesson 9
Do it with a passion
Lesson 10
Warranties
Lesson 11
Resellers
Lesson 12
Outsourced
Lesson 13
Competition
Lesson 14
Marketing (Excerpt)
Lesson 15
Web design
Lesson 16
Hiring techs
Lesson 17
Service contracts
(Excerpt)
Lesson 18
Proposals
Lesson 19
Software
Lesson 20
Home/Store
Lesson 21
Startup Checklist
Lesson 22
Franchise/No franchise